Switchboard Victoria is a community-based, not-for-profit organisation that provides a peer-driven, support service for the lesbian, gay, bisexual, transgender and gender diverse, intersex, queer, asexual (LGBTIQA+) communities and their allies, friends, support workers and families.

There are two areas of the organisation where volunteers can contribute: LGBTQIA peer support (teleweb counselling services) and Out & About Community Visitors Scheme a home-based visiting service for older LGBTQI people at risk of social isolation and accessing aged care.